FAQ

About Ordering from the Cutter Consortium Bookstore

I received a special offer. How do I take advantage of it?

I can’t find the item I’d like to order.

When will I receive my report?

When will my credit card be charged for my Cutter Bookstore purchase?

I prefer not to give my credit card information over the web.

Can I order using a company P.O.?

How do I download my report/activate my CutterOne subscription?

I ordered an electronic copy of a report. Can I get a hard copy?

I’ve ordered a subscription item. When will my subscription begin?

Client Services

I’d like to talk with or email someone at Cutter Consortium.

How can I reach my sales representative?

I wasn’t able to download/read the report I ordered.

What do I do if I ordered the wrong product?

I forgot my password for access to my CutterOne subscription or Enterprise License.

About Online Access, Usage, and Licenses

Can I share this report/subscription with my colleague(s)?

Can I get a multi-user license?

How can I tell if my organization has a corporate license? Can I have access via this license?

I would like to get permission to distribute/reproduce/excerpt one of these reports/articles.

About Additional Supporting Products and Services

I’m interested in training or consulting by Cutter’s Senior Consultants and Fellows.

Can you help me with my research needs?

I would like to ask a Senior Consultant a question and/or get some advice.

Terms and Conditions

Complete terms and conditions are here, including details on copyright, fees, and your license.

PDF versions of reports may be downloaded up to three (3) times. For details, or additional downloads, contact our client services department.

Unless otherwise noted, the default term on subscription items is 12 months.