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Strategic IT Planning: Making the Most of Limited (and Valuable!) Resources

In this issue of CBR, we set out to examine the ways in which strategic IT planning influences the value that IT delivers to the organization, as well as the degree to which the planning process is perceived to affect organizational outcomes and results. With this focus, we can both benchmark the planning process itself and, at the same time, tackle the question of its relationship to IT value. Given the current and ongoing economic struggles facing businesses both large and small around the world, this seemed like an excellent time to discuss the value of strategic IT planning.

In the specific case of the IS strategy, not only is it already difficult to get clarity about the objectives (the elusive alignment quest), but the interdependence of people (and their varying attitudes and competencies), technologies (with the dizzying pace of their evolution), and existing organizational structures must all be thought about as part of the planning process. That's a lot to consider -- and constantly reconsider as conditions change. Strategic IT planning is hardly an emerging item on the executive's agenda. However, given its important and recurrent appearance on the CIO's top agenda items, it is the kind topic that we at Cutter Benchmark Review believe is important to revisit from time to time. More specifically, in this issue of CBR, we set out to examine the ways in which strategic IT planning influences the value that IT delivers to the organization, as well as the degree to which the planning process is perceived to affect organizational outcomes and results. With this focus, we can both benchmark the planning process itself and, at the same time, tackle the question of its relationship to IT value. Given the current and ongoing economic struggles facing businesses both large and small around the world, this seemed like an excellent time to discuss the value of strategic IT planning.

Published: April 2011, 31 pages, PDF format

Authors: Gabriele Piccoli, Editor; Dorothy Leidner, Bob Benson

Online resource center clients: Access this report online

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