Harnessing the Capabilities and Knowledge of Crowds
Contemporary information and communication technologies, particularly the technologies associated with Web 2.0, have enabled many new opportunities for organizations to effectively harness the capabilities and knowledge of potentially global crowds (activities collectively known as “crowdsourcing”).
This Executive Report by Joseph Feller examines a wide variety of ways in which we can engage with crowds and takes a look at the technologies, processes, and other factors that make such engagements possible.
Published: November 2010, 28 pages, PDF format
Author: Joseph Feller
Online resource center clients: Access this report online